The effect of quality on satisfaction and its consequences on customers' behavioural intentions - a study of selected service firms in Tanzania

Författare
Umeå universitet Ahmed M. Ame
(Ahmed Mohamed Ame., "A thesis submitted in fulfillment of the requirements of the degree of Doctor of Philosophy (Business Administration) of the University of Dar es Salaam 2005")
Genre
Avhandlingar, theses
Språk
Engelska
Förlag År Ort Om boken ISBN
Handelshögskolan, Umeå universitet 2005 Sverige, Umeå 311 sidor.